Qualmark Certified
At Rite Price Rentals we are committed to two core quality values:
- The quality of all our vehicles, from their reliability and safety, to their cleanliness and more
- The quality of customer experience for every single customer, from our service at the start to our support throughout your journey
Qualmark is New Zealand tourism's official quality assurance organisation, providing visitors with confidence that a tourism business has been independently assessed against standards that are officially recognised by the Global Sustainable Tourism Council.
For more than 15 years, Rite Price Rentals has been a Qualmark-accredited business. Our business is independently evaluated each year, assessing how we perform across Qualmark's Sustainable Tourism Business Standards, which cover Business Systems, Health & Safety, Environment, People, and Community & Culture.
We value the Qualmark evaluation process as an opportunity to benchmark our performance, identify areas for continuous improvement, and demonstrate our commitment to delivering a quality customer experience. The annual review provides independent feedback and assurance that we are maintaining high standards across all areas of our business.
As part of our ongoing commitment to improvement, we actively seek feedback from our customers and work with our Qualmark Specialist to identify opportunities to further strengthen our service, processes, and customer experience. This helps ensure we continue to provide reliable, well-maintained vehicles and excellent service for every customer who rents with us.
If you would like to learn more about New Zealand tourism quality standards visit the Qualmark website or to hear more about what our customers think of the quality of our vehicles and service then view our customer testimonials.
